Privacy policy
How Transpico handles your personal data
Last updated: 12 November 2026
This statement explains which personal data Transpico collects through this website, why, how long we keep it and what rights you have.
In short
- We use your data to handle your request, order or application, and to know which advertisement a request came from. We never use applicants' data for advertising.
- We do not sell your data.
- We only place statistics and advertising cookies if you agree. Only then is your contact information sent to Google, LinkedIn and Meta in unreadable form when you send a request, to measure which advertisements work.
- We keep requests for up to 2 years and applications for 2 months, unless you allow us to keep your CV longer.
- You can always ask which data we hold about you, and have it corrected or deleted: email privacy@transpico.be.
You will find all the details below.
Who is responsible?
Transpico NV, Matenstraat 210, 2845 Niel, Belgium. Company number BE 0404.801.388. Send questions about privacy to privacy@transpico.be or call +32 (0)3 888 23 45.
What data we collect and why
| When | What data | Why | Legal basis |
|---|---|---|---|
| You request a crane or advice, or contact us | Name, company, email address, phone number, site address, start date and period, selected crane, your message | To answer your request, prepare a quote and carry out the job | Steps taken at your request before entering into a contract, and the performance of that contract (Art. 6(1)(b) GDPR) |
| You send a request after reaching the site through an advertisement or campaign link | The campaign code in the web address and the first page you visited | To know which advertisements lead to requests | Our legitimate interest (Art. 6(1)(f) GDPR) |
| You apply for a job | Name, email address, phone number, CV, motivation | To assess your application and contact you | Steps taken at your request with a view to an employment contract (Art. 6(1)(b) GDPR) |
| You visit the website | IP address, browser type, pages visited and time (server logs) | To keep the website secure and working, and to prevent misuse | Our legitimate interest (Art. 6(1)(f) GDPR) |
| You accept statistics cookies | Cookie ID, pages visited, time, browser, device and approximate location (country or region) | To see with Google Analytics how many people visit the site and which pages they view | Your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time in the cookie settings |
| You accept marketing cookies | Cookie IDs, pages visited, clicks on an advertisement, requests sent, IP address, browser and device. If you send a request, also your email address and phone number in unreadable (hashed) form. This data is sent to Google, LinkedIn and Meta through your browser and also directly from our server. | To measure which advertisements work, link a request to the right advertisement and show our advertisements to previous visitors on Google, LinkedIn and Instagram | Your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time in the cookie settings |
We never use applicants' data for advertising.
We do not use your data for any other purpose and we do not sell it. We do not make decisions about you that are fully automated.
How long we keep your data
- Requests that do not lead to a job: 2 years after our last contact.
- Customer and job data: for as long as we work together, and after that for as long as the law requires, for example for accounting purposes.
- Applications: up to 2 months after the end of the procedure. If we would like to keep your CV for a future vacancy, we will ask for your consent first.
- Server logs: 30 days.
- Copies of form messages on the website: the website keeps a copy of each submitted form for 60 days, so we can check that messages were sent correctly. After that, the copy is deleted automatically.
- Statistics and marketing cookies: as stated in the cookie policy; you can delete them in your browser at any time.
Who we share your data with
We only share your data when this is necessary for the purposes above:
- Combell nv (Belgium) hosts the website.
- Microsoft provides our email (Microsoft 365). Forms reach us as emails.
- Indumove BV (Netherlands) and Indumove SAS (France), our group companies, if your request or job concerns them.
- Google Ireland Ltd., for Google Analytics, only if you accept statistics cookies.
- Google Ireland Ltd., LinkedIn Ireland Unlimited Company and Meta Platforms Ireland Ltd. (Instagram and Facebook), only if you accept marketing cookies. We are jointly responsible with them for collecting and passing on this data through our site. What they do with the data afterwards is covered by their own privacy policies: Google, LinkedIn and Meta.
These parties may only use your data in line with our instructions. If a service provider processes data outside the European Economic Area, we make sure appropriate safeguards are in place, such as the European Commission's standard contractual clauses or the EU-US Data Privacy Framework.
Security
The website uses a secure connection (https). Only employees who need your data for their work have access to it.
Your rights
You have the right to:
- access your data and receive a copy;
- have incorrect or incomplete data corrected;
- have your data deleted;
- have the use of your data restricted;
- object to use based on our legitimate interest;
- receive your data in a common digital format or have it passed on;
- withdraw any consent you have given at any time.
To do so, email privacy@transpico.be. We reply within one month. Sometimes we first ask you to prove your identity, so that we do not give your data to someone else.
Complaints
If you are not satisfied with how we handle your data, please let us know first. You can also file a complaint with the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels, contact@apd-gba.be, www.dataprotectionauthority.be.
Changes
We may update this statement. The date at the top shows when it was last changed.